Refund Policy

All the payments are subject to bank charges and order cancellation request made on the same day of order provided if such order is not shipped can be refunded only after deducting bank charges.

Most of the Imitation Jewellery displayed in the site are suited for the purpose it is meant to be. If maintained properly as per instructions supplied along with the product, the Jewelry can be used for a very long time. Some may intend to use our jewelry occasionally during parties, some may use it daily and some may never use it or others may need it only for one function. We do not provide Jewelry on rent and since we only sell it, its not possible for us to exchange the used product and even if its accepted then it will reach only the other buyer and so in that case we cannot guarantee that only new product is supplied to customers. So to avoid those circumstances, we can process refund only under certain circumstances provided the tag attached to the jewelry is intact. If the tag is opened then, we cannot process refund.

If the product is damaged in transit, then it has to be brought to our notice immediately or within 24 hours of receiving it with proof of clear photograph showing the damage. In that case, the product has to be sent back to us and after examining the product, we can send you a replacement product. 'One gram gold plated' does not mean that the jewellery set has one gram gold in it. It is a general market word used for certain jewellery which are and made and plated to look like real gold jewellery. Some items may contain milligrams content of gold which are used in plating process to bring the finish like real gold. If customers feel that the product is not as per description, then it has to be brought to our notice within 24 hours of receiving it with a proof of clear photograph. If the claims are genuine, we shall then ask to send back the product and the return product has to reach us within 5 working days with our tags intact. Product received without our tags are not eligible for refund. We shall examine it and according to the facts of the case we can process refund. If we have sent the wrong product or if the product is proved that its not as per description then we can process full refund within 21 days after the product reaches us. The above return clause applies only if the product shipped is not as shown in picture or description.

Shipping charges paid by customers are not refundable once the products are shipped.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority in India only.